Terms of service

NO HOSTAGES

TERMS & CONDITIONS

Last Updated: October 12, 2026

Welcome to No Hostages. These Terms & Conditions govern your access to and use of our website, online store, and services. By visiting our website or making a purchase, you agree to these terms.

Please read them carefully before placing an order.

1. ABOUT NO HOSTAGES

No Hostages is a streetwear and apparel brand offering clothing, accessories, and limited product releases. Throughout these terms, “No Hostages,” “we,” “us,” and “our” refer to No Hostages.

These terms apply to all visitors, customers, and users of our website.

2. ELIGIBILITY

By using our website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use this website.

You agree to provide accurate, current, and complete information when making a purchase or creating an account.

3. PRODUCTS AND AVAILABILITY

No Hostages products may be released in limited quantities. Product availability, sizes, colors, materials, designs, and pricing are subject to change without notice.

We make reasonable efforts to display product images and colors accurately. However, actual colors and product details may vary slightly due to lighting, photography, screen settings, and manufacturing variations.

We reserve the right to discontinue products or limit quantities offered to any person, household, or order where permitted by law.

4. PRICING AND PAYMENTS

All prices are displayed in the currency indicated on our website unless otherwise stated.

Prices, promotions, and discount codes may change or expire without notice. Applicable taxes, shipping fees, and other charges will be displayed at checkout when required.

By submitting an order, you authorize us and our payment processors to charge the payment method provided for the total amount shown at checkout.

We reserve the right to cancel or refuse orders involving suspected fraud, unauthorized transactions, pricing errors, inventory issues, or violations of these terms. If payment has already been collected for an order we cancel, we will issue an appropriate refund.

5. ORDER CONFIRMATION AND CANCELLATIONS

After placing an order, you may receive an order confirmation by email. An order confirmation does not guarantee acceptance if the order is subsequently found to be fraudulent, invalid, or otherwise subject to cancellation under these terms.

Please review your shipping address, selected size, and order details before completing checkout.

If you need to request a cancellation or correction, contact us as soon as possible at [YOUR CUSTOMER SERVICE EMAIL]. We cannot guarantee changes or cancellations once an order has entered processing, fulfillment, or shipment.

6. SHIPPING AND DELIVERY

We process and ship orders according to the processing estimates and shipping options communicated on our website or at checkout.

Processing time: Processing time is separate from carrier transit time.
Delivery estimates: Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.
Tracking: Tracking information will be provided when available.
Shipping delays: Delays may occur because of carrier issues, customs inspections, weather, holidays, high order volume, or other circumstances outside our reasonable control.
Incorrect addresses: Customers are responsible for entering accurate shipping information. Contact us immediately if you notice an error.
International orders: International customers may be responsible for applicable customs duties, import taxes, and other charges disclosed or imposed under applicable law.

If an order is delayed, we will make reasonable efforts to communicate meaningful updates when information is available. If you have questions about your order, contact us using the customer service information provided on our website.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

7. RETURNS, EXCHANGES, AND REFUNDS

All returns, exchanges, and refund requests are governed by our separate Return & Refund Policy, which should be reviewed before purchasing.

Any applicable return window, eligibility requirements, condition requirements, shipping responsibilities, and refund procedures are described in that policy.

If a product arrives damaged, defective, or incorrect, contact us promptly with your order number and photographs when appropriate so we can review the issue.

Items described as final sale, limited release, preorder, or otherwise subject to special conditions will be handled according to the terms disclosed at the time of purchase and applicable law.

Nothing in these terms excludes mandatory refund, replacement, or other rights provided by applicable law.

8. PREORDERS AND LIMITED RELEASES

Certain No Hostages products may be offered through preorder or another limited-release format.

Where applicable, estimated fulfillment dates, special order conditions, and other material details will be communicated on the product page or at checkout.

Preorder delivery estimates may change due to manufacturing, supplier, transportation, customs, or fulfillment delays. We will make reasonable efforts to communicate significant changes.

If a preorder cannot be fulfilled, we will address the order in accordance with the applicable policy and legal requirements.

9. DISCOUNT CODES AND PROMOTIONS

Promotional codes and discounts are subject to their stated conditions, expiration dates, and eligibility requirements.

Unless expressly stated otherwise, promotions cannot be exchanged for cash, transferred, or combined with other offers. We reserve the right to correct promotional errors, discontinue offers, and investigate suspected misuse, subject to applicable law.

10. INTELLECTUAL PROPERTY

All content on the No Hostages website, including brand names, logos, graphics, product designs, photographs, text, videos, and other materials, is owned by or licensed to No Hostages, unless otherwise indicated.

You may not copy, reproduce, distribute, modify, sell, or commercially exploit our content or brand assets without prior written permission, except where permitted by law.

Purchasing a product does not grant you ownership of our trademarks, designs, or other intellectual property.

11. WEBSITE USE AND PROHIBITED CONDUCT

You agree not to use our website:

For unlawful, fraudulent, or deceptive purposes.
To interfere with website security, functionality, or availability.
To submit false information or engage in unauthorized payment activity.
To copy or exploit our website content without authorization.
To introduce malicious code or attempt unauthorized access to our systems.

We may restrict or suspend access when reasonably necessary to protect our business, customers, website, or legal rights.

12. THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services, including payment processors, shipping providers, analytics tools, and social media platforms.

Third-party services may be governed by their own terms and privacy policies. No Hostages is not responsible for third-party services to the extent permitted by law.

13. PRIVACY AND CUSTOMER COMMUNICATIONS

Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and handled.

By providing your contact information, you agree that we may send communications necessary to process and manage your order, such as order confirmations, shipping notifications, and customer service messages.

Marketing emails and text messages are subject to the applicable consent requirements and preferences you select. You may unsubscribe from marketing emails using the unsubscribe link provided. For marketing text messages, follow the opt-out instructions in the message, such as replying STOP where supported.

Consent to receive marketing messages is not a condition of purchase. Message and data rates may apply to text messages.

14. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, our website and services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free website access.

Nothing in these terms excludes or limits warranties or consumer rights that cannot legally be excluded or limited.

15. LIMITATION OF LIABILITY

To the extent permitted by applicable law, No Hostages will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these terms limits liability where such a limitation is prohibited by law, including liability for fraud, intentional misconduct, or other matters that cannot legally be excluded.

16. INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable expenses arising from your unlawful use of our website or your material violation of these terms, except to the extent caused by our own acts or omissions for which we are legally responsible.

17. GOVERNING LAW

These Terms & Conditions are governed by the laws of the State of Missouri, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute will be handled by a court with appropriate jurisdiction, subject to applicable consumer protection laws and other legal requirements.

18. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time. The revised version will be posted on this page with an updated “Last Updated” date.

Changes apply from the effective date stated in the revised terms, subject to applicable law. Your continued use of the website after the changes take effect constitutes acceptance of the revised terms where legally permitted.